Early in David's presentation, he acknowledged that this organization uses Lotus Notes, to which he said, "I love Notes!", something he's not afraid to share in any venue.
The exec told me, "Eric, you could've heard a pin drop!" He said he looked around the room to see the dropped jaws and astonished faces as David then went on to explain why he thinks Lotus Notes is one of the most powerful information management tools for individual and workgroup productivity he's ever seen. David stayed after to share how he uses Lotus Notes and eProductivity to get things done. Not only did he leave the audience with the methodology of productivity - GTD - he showed them that the very tool that they already had deployed could be readily adapted to become a productivity powerhouse. (We will soon be working with this organization to further increase the value they receive from their investment in IBM Lotus Notes.)
This is not an isolated story. In my work, David and I speak with mid, senior, and C-level execs on a regular basis and I love showing them how, equipped with an approach for high performance knowledge work, they can transform their organization by transforming the way that they think about and use Lotus Notes.
I'm working to collect some case studies that I can share, although this takes time. I hope someday to add a "success stories" section where we can showcase what people are doing with and why they love Lotus Notes. There are a lot of them out there.
Apart from this blog, you may not hear stories like this often - there was no huge sale made, no competitive "win" away from Microsoft, and nothing for IBM to put into a press release.
But I submit it was a huge "win" -- a win in the minds of the people who attended David's presentation because they walked away with the skills to become more productive and the knowledge that they were using one of the most productive information, communication, and collaboration tools available -- Lotus Notes, by IBM. You might even say it gave them a new outlook on Notes.
Update: David and I recently presented two webinars on the topic of getting things done with Lotus Notes. We received several hundred questions from the almost 2,000 participants. I'm in the process of editing and merging these to make them available for replay, soon. Meanwhile, here are a few related videos for you to enjoy: