"You could’ve heard a pin drop!"

Tuesday, June 15th, 2010
An executive recently shared with me that David Allen had come to speak to their multi-national organization to share his Getting Things Done® (GTD®) approach to stress-free productivity.

Early in David's presentation, he acknowledged that this organization uses Lotus Notes, to which he said, "I love Notes!", something he's not afraid to share in any venue.

The exec told me, "Eric, you could've heard a pin drop!" He said he looked around the room to see the dropped jaws and astonished faces as David then went on to explain why he thinks Lotus Notes is one of the most powerful information management tools for individual and workgroup productivity he's ever seen. David stayed after to share how he uses Lotus Notes and eProductivity to get things done. Not only did he leave the audience with the methodology of productivity - GTD - he showed them that the very tool that they already had deployed could be readily adapted to become a productivity powerhouse. (We will soon be working with this organization to further increase the value they receive from their investment in IBM Lotus Notes.)

This is not an isolated story. In my work, David and I speak with mid, senior, and C-level execs on a regular basis and I love showing them how, equipped with an approach for high performance knowledge work, they can transform their organization by transforming the way that they think about and use Lotus Notes.

I'm working to collect some case studies that I can share, although this takes time. I hope someday to add a "success stories" section where we can showcase what people are doing with and why they love Lotus Notes. There are a lot of them out there.

Apart from this blog, you may not hear stories like this often - there was no huge sale made, no competitive "win" away from Microsoft, and nothing for IBM to put into a press release.

But I submit it was a huge "win" -- a win in the minds of the people who attended David's presentation because they walked away with the skills to become more productive and the knowledge that they were using one of the most productive information, communication, and collaboration tools available -- Lotus Notes, by IBM. You might even say it gave them a new outlook on Notes.

David and I recently presented two webinars on the topic of getting things done with Lotus Notes. We received several hundred questions from the almost 2,000 participants. I'm in the process of editing and merging these to make them available for replay, soon. Meanwhile, here are a few related videos for you to enjoy:

Discussion/Comments (7):

Gregg Eldred (http://www.ns-tech.com/blog/geldred.nsf): 6/15/2010 1:09:13 PM
You could’ve heard a pin drop!

Eric: I always get a kick out of these posts, the goodwill that you and David create for Lotus Notes is nothing short of amazing. Keep these types of posts coming.

Paul Mooney (http://www.pmooney.net): 6/15/2010 1:54:49 PM
You could’ve heard a pin drop!

Reminds me so much of this (albeit on a smaller scale)

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Eric Mack (www.ica.com): 6/15/2010 2:01:58 PM
re: You could’ve heard a pin drop!

Paul, while I do not hesitate to point out things that can be improved, there is so much that can be done - that people are already doing every day with Notes it's truly amazing. I hope others won't hesitate to post their success stories, too. I know there are many. Lotus didn't get to the 100+ million seats by accident.

Greg, I have many stories I could share. while a percentage are not happy stories they are clearly the minority. As for the majority, I will try to post about these more often. I encourage you and others to do the same, too.

Roy Rumaner (): 6/15/2010 2:12:48 PM
You could’ve heard a pin drop!

Maybe you could give those success stories to IBM Marketing so they would have some idea how to talk about Notes

Giulio (http://www.buzznotes.com.au): 6/16/2010 12:49:46 AM
You could’ve heard a pin drop!

Great to hear someone is able to get an effective message out that has credibility and some results to back it up.

Frankly, I don't mind if people use a Notes client or not, all of the success of Lotus is driven by the power of a (single install) server as a business enabler.

Lisa Duke (http://www.simplified-tech.com): 6/16/2010 5:34:49 AM
You could’ve heard a pin drop!

Keep up the good work! :)

Deborah Latter (http://latterconsulting.ca): 6/21/2010 9:50:02 AM
You could’ve heard a pin drop!

Workflow...developer ease of use...even a newbie can build a functional web-enabled database in minutes...formula language (can you say 'reams of code in a single command'? I knew you could.)...Copy Selected As Table (need I say more?)...security...OpenNTF.org...can interface with anything (I have it working with Word, Excel, and IBM Mainframe TSO, as well as XML...brilliant)...the most incredible and supportive development community I have EVER encountered...Lotusphere...all of the international LUGs...

I could go on and on until I froth at the mouth and fall over. Suffice it to say that if you don't like Notes Domino and think Notes is only for Mail, yer doin' it wrong and you are most assuredly short-changing yourself.

Discussion for this entry is now closed.