It's often been my experience that when users complain about Lotus Notes, they are unaware that there are simple things that can be done to achieve a big boost in productivity. For example, I sometimes find that users do not have Lotus Notes set up to take advantage of Lotus Note's ability to keep a local replica - something that can lead to a dramatic performance improvement, especially when then the objective is to make the tool as productive as possible.
For the past 17 years, I've been serving organizations and individuals that use Lotus Notes to get things done. My focus is on high performance knowledge work and I teach the importance of having the right tools for the job and knowing how to use them to be productive. Unfortunately, many people don't give a thought to their systems and what makes them work well.
Instead of using tools that are optimized for the job, users often struggle and are less productive than they could be. That's like using a dull saw to cut a tree down -- you can do it, but it's going to take a lot more work to get the job done.
As I work with and coach clients around the world that use Lotus Notes, I'm often asked why Notes and their systems in general seem to get slower and slower. While there are many parts to the answer, the good news is that there is much you can do to improve the user experience in terms of performance.
First, let me provide some context: for purposes of this discussion I'll be referring to the Lotus Notes Mail file; however, the concepts I describe can be applied equally to any Lotus Notes database or application.
Before we can talk about the things that can be done to speed up Lotus Notes, we must first understand what aspects of your system and Notes affect performance. I have broken these down into three areas: System, Lotus Notes, and User Data. Elements in each of these areas will affect end-user performance. Some are things you can change easily; some are not. Let's take a look:
I heard lots of good stuff, but I did not hear any earth-shattering news or announcements. I think that's a good thing. It means that IBM Lotus has a product line that is broad and deep with no gaping holes. In other words, solutions exist to not only meet the needs of business today but to transform how organizations do business tomorrow. I have lots more to share about Lotusphere and the meetings I have attended; I've taken a lot of pictures and notes and I want to spend some time thinking through the what I am seeing and hearing here at LS10 before I add my $.02.
For the latest information, PlanetLotus is a great aggregator site for all things Lotus. You can also follow the real-time twitter feeds at hash tag #LS10 or #LotusKnows.
eProductivity is a featured app in the catalog, and I was really pleased to see eProductivity up on the big screen during a session called, "BDD101: Lotus Messaging and Collaborating drives Better Business Outcomes", presented by Kevin Cavanaugh and Mike Masterson.
Here are some pictures I took from the session (click for larger view):
David Allen discusses a senior executive's story of a productivity transformation. By tapping into the power of GTD and eProductivity-enabled Lotus Notes, this transformation has greatly benefited the people under him and ultimately, the organization.
Footage taken from an interview with David on January 10, 2010. For more clips from the interview, go here.
My story in action management began in the mid 1980's when I received a contract to teach a course on systems analysis and design methodologies for the Navy