Notes on Productivity Home Page

Update: I've posted the solution as a response comment. See below...

As an IBM Champion, I often have to save clients from misinformation and FUD about Lotus Notes. Other times, I have to save them from themselves. Sometimes, I just have to put on my cape and save the day. I love challenges, but some are harder than others...

A client called me recently to tell me that after many years of happily using Lotus Notes, he now had a problem: his folders in his Lotus Notes Mail are disappearing - yes disappearing. Let me explain. He opens his Lotus Notes mail and clicks on "Folders" in the left hand outline. Normally, this would expand to show the list of available folders. In his case, as soon as you click on the folders entry the list of folders disappears. I created a new database with just a few test messages and folders - same problem.

Continue Reading "You probably won't guess the cause of this Notes mail folder problem" »