A customer called me with a question I could not immediately answer. After spending a few hours testing various scenarios, I concluded that the Notes for Mac client does not consistently refresh views.


User opens a view and runs an agent or script that will change a field value - let's say the "categories" field.

On the Windows version of Notes, the user can do this and immediately see that the view gets refreshed. The new data is shown in the view.

If user opens the same Notes application on the Mac version of Notes and repeats the process, the view remains static until he either exits the application and reopens the view or he manually selects View\Refresh.

This causes confusion for Mac users of Notes because what they see in the view does not reflect the changes they have just made - at least not until they manually refresh the view.

The desired behavior of course is for the view to be refreshed - just as it is in the Windows version of Notes.

What's strange is that we are using the same code for both clients and the code calls a view refresh.

As far as I can tell, this appears to be specific to Mac version of Notes, but I'm open to other ideas....

Any ideas?

P.S. Using Notes 8.5.3 for Windows and for Mac with all fixpacks.

Discussion/Comments (5):

Erik Brooks (): 11/21/2012 4:48:59 PM
Any idea why IBM Notes for Mac does not consistently refresh views?

No idea, but sounds horrific. I would open a PMR with IBM.

Turtle (http://www.weightlessdog.com): 11/22/2012 12:18:35 AM
Any idea why IBM Notes for Mac does not consistently refresh views?

Not horrific, but I've seen it many times. Auto-refresh doesn't seem to work as expected, but if you manually refresh, it's OK. I have no answers, just that you aren't the only one to experience this.

Opening a PMR may or may not get you anything; IBM tends not to regard the OSX client as a priority. If you can reproduce it in the same circumstance on Windows, you'll get some attention. It's been like that for years.

Eric Mack (www.ica.com): 11/23/2012 6:00:13 PM
re: Any idea why IBM Notes for Mac does not consistently refresh views?

Thanks, Turtle. Now that I understand the issue, I'm going to make it a point to inform Mac users and try to prevent anyone from seeing data that isn't in the view. :-)

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