One simple e-mail productivity rule that I started using many years ago -- originally as a defense against viruses -- is the "tell me why I should open it" rule. 
 
 If a sender, clients, family, & friends included, can't tell me why I should open an email in the subject, I delete it. It's their fault for not gaining my interest and differentiating their email from the 300+ junk emails I receive daily. 
 
 Subjects like: "billing," "software update," and "Scott's computer" don't cut it. Instead, I encourage my clients and friends to be more creative in their subject lines. Example: 
 
 "Eric, please review billing for November. I need your approval by Friday." 
 "I've installed MindManager on David's computer. No action required." 
 "Jack's Tablet PC arrived; Are you available to meet with him Tues? 
 
 Of course, this rule works two ways; I'm still training myself to improve my own subject line habits. 
Tell me why I should open your email
Monday, November 20th, 2006Worth your time
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Discussion/Comments (2):
The first line of text of your email is usually what can end up being the subject line.
lorraine (): 12/10/2006 4:55:33 AM
I want to open an email with an attachment. How do I do this?
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