I sometimes hear the question, "Why should I invest in the tools my people have? We're getting a shiny new tool in a year." To me, what they're really saying is: "Our people are using dull tools now, but that's ok, because in a year they're going to get another, shinier, set of tools, which may or may not be better."
Here's a practical application: I was recently talking with a client about expanding eProductivity usage at his company. He wasn't sure he wanted to, because, he said, "I've heard our company is switching from Notes to Outlook in the next year."
I responded, "Ok; let me ask you, then: would you like your people to get things done at their current level for that time, then reduce that level as you switch?— Or, would you rather get a proven productivity benefit within days, then enjoy that benefit for the next year, and give your people skills and habits to use with any tools?"
Look at this way: if your employees' job was to cut boards, but they were using dull saws, would you leave them well enough alone for a year?
Carpe annum (seize the year)
Whether you're going to be using your current tools (e.g., IBM Notes) for a short or long time, it's good to consider how much value you're getting from them. In most cases, it's not hard to sharpen the saw to get incredible value.
"Value" can be measured in a number of ways:
- How quickly you get things done
- How much of your effort is directed towards the right things to get done
- How confident and focused you are at work
- The speed and precision of your decisions
- Your ability to quickly process inputs and recalibrate
The fact is, the jobs of you and your team are more complicated than cutting boards. Your job, together, is to create value (all of the above and more) for the organization. So the question again is: what if you could use a tool now, with minimal investment, that's designed to make all of this easier?
what if you could make your current tools even easier to use and more productive with minimal investment and effort?
what if you could use a tool that's designed to make all of this easier?
The only thing worse . . .
A senior manager once told Zig Ziglar that he didn't want to waste money training his people only to have them leave. Zig's response was, "The only thing worse than training someone and losing them, is not training them and keeping them."
I take the same view on giving people good tools now. The only thing worse than giving them great tools and losing them, is not giving them great tools and keeping your current level of accomplishment. You can stay there, or get better.
The bottom line
My clients and I have seen eProductivity work hundreds of times. Some of them have even gone out of their way to measure how well it works (ask me for the impact report from PUMA).
I've seen people become more confident, relaxed, de-stressed, in-control, effective, and efficient after only a few weeks (or days) of using it. I've even come back to those people weeks or months later and found they're still working effectively. In some cases, they've even built on what they've learned and moved beyond it!
I've had the privilege of working with some forward-thinking managers and executives who've chosen to help their people. Because of that, they and their teams have gotten more from their systems and learned to think differently about how they work— and they know that what they've learned can be applied to the future to create greater value, no matter what tools they're using.
The client's decision
To me, the decision to give people great tools now and get the most from them is unmistakably clear. It was for my client as well: he decided to expand eProductivity among his people, and he considered it an investment.
He knew it would immediately boost his team's productivity for as long as they were using it. He knew the switch to Outlook may or may not come, but he wasn't deterred from investing in his people by improving their toolkit and skills.
His time, place, position, needs, and team were not unique, and this was his decision. What's yours?
When you're ready to invest in your tools and get greater value in return, give me a call. I can help.
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